Payments FAQ

Created by Sathish Kuttan, Modified on Thu, 30 May at 11:24 AM by Adrian Lasrado

- what should I do?


If your payment has failed, there are a few things you can do to resolve the issue:


1. Check your payment details: Make sure that you have entered the correct payment information, including your card number, expiration date, and security code. If any of these details are incorrect, your payment may fail.


2. Contact your bank: Your payment may have been declined by your bank for a variety of reasons, such as insufficient funds or suspected fraud. Contact your bank to find out why your payment was declined and what you can do to resolve the issue.


3. Try a different payment method: If your payment has failed multiple times, try using a different payment method, such as a different credit card or PayPal.


4. Contact customer support: If you have tried all of the above steps and your payment is still failing, contact our customer support team for assistance. Our team will be happy to help you resolve the issue and complete your payment.


Remember, if your payment fails, it does not necessarily mean that there is a problem with our system. There are many reasons why a payment may fail, and most issues can be resolved quickly and easily. If you need help with your payment, don't hesitate to reach out to our customer support team for assistance.

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