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Created by Adrian Lasrado, Modified on Mon, 13 May at 12:55 PM by Adrian Lasrado

Title: How to troubleshoot common internet connectivity issues


Internet connectivity issues can be frustrating, especially when you need to get work done or stream your favorite shows. However, there are some common issues that you can troubleshoot on your own before seeking technical support. Here are some tips to help you get back online:


1. Check your modem and router: Ensure that your modem and router are plugged in and turned on. If they are, try resetting them by unplugging them for 30 seconds and plugging them back in.


2. Check your cables: Ensure that all cables are properly connected and not damaged. If you suspect a cable is damaged, try replacing it.


3. Check your Wi-Fi signal: If you are using Wi-Fi, check to see if your device is connected to the correct network and that the signal strength is strong enough. If the signal is weak, try moving closer to the router or resetting the router.


4. Check for software updates: Ensure that your device's software is up to date. If there are updates available, install them and restart your device.


5. Check for viruses and malware: Run a virus scan on your device to ensure that it is not infected with any viruses or malware that could be affecting your internet connectivity.


If none of these troubleshooting tips work, it may be time to contact your internet service provider for further assistance. By following these steps, you can save time and frustration and get back online quickly.

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